{"nhtsa_id":10204413,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-12-13","date":"2021-11-30","document_id":"08-174-21 REV. A","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Flash: Telematics Box Module (TBM) Updates This bulletin involves reprogramming the TBM with the latest software available. The customer may describe the following: Remote operation inoperative. Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10204413-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10204413-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10204413","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}