{"nhtsa_id":10204398,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-12-13","date":"2021-11-17","document_id":"23-036-21 REV. A","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES; STRUCTURE","mfr_system":null,"summary":"Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe one or more of the following:Either one or both of the sliding door locks do not function. The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door.The doors can still be manually locked or unlocked.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10204398-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10204398-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10204398","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"TOWN AND COUNTRY","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_chrysler_town-and-country","2016_chrysler_town-and-country"]},{"make":"DODGE","model":"CARAVAN","year_from":2015,"year_to":2017,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}