{"nhtsa_id":10203812,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-12-03","date":"2021-11-29","document_id":"2065197/1","mfr_campaign":null,"replaces":null,"component":"SERVICE BRAKES, HYDRAULIC; POWER TRAIN; SUSPENSION; STEERING","mfr_system":null,"summary":"Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s. Customer statement / workshop findings: Squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or: A leak is visible at the boot of the lower ball joint (grease emerging) however the boot does not show any damage Workshop findings: Noises: The noises can be assigned to the lower ball joint on the left and/or right side (Figure 1 - item 20). Leak (grease emerging): Leak at the boot of the lower ball joint on the left and/or right side (Figure 1- item 20) is visible however the boot is undamaged. Technical background: In the event the symptom is as described, the operative should carry out the instructions within the Measure section Make sure that the production date of the new ball joint is 36/19 or later (see date code example circled in Figure 2 - Week 36 of 2019).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10203812-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10203812-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10203812","components":[{"id":"brakes","name":"Brakes","parent":null},{"id":"steering","name":"Steering","parent":null},{"id":"suspension","name":"Suspension","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2017,"year_to":2022,"match":"exact","vehicle_ids":["2017_bentley_bentayga","2018_bentley_bentayga","2019_bentley_bentayga","2020_bentley_bentayga","2021_bentley_bentayga","2022_bentley_bentayga"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}