{"nhtsa_id":10203708,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-12-01","date":"2021-11-25","document_id":"TSB 21-2419","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; STRUCTURE","mfr_system":null,"summary":"Some 2018-2021 Expedition/Navigator vehicles built on or before 02-Aug-2021 may exhibit a condition where the gap hiders of the load floor compartment come detached. This may be due to the joint between the gap hiders and the bin. To correct the condition, follow the Service Procedure steps to replace the damaged gap hiders.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10203708-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10203708-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10203708","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2018,"year_to":2021,"match":"exact","vehicle_ids":["2018_ford_expedition","2019_ford_expedition","2020_ford_expedition","2021_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2018,"year_to":2021,"match":"exact","vehicle_ids":["2018_lincoln_navigator","2019_lincoln_navigator","2020_lincoln_navigator","2021_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}