{"nhtsa_id":10203651,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-12-02","date":"2021-11-10","document_id":"TSB 21-2396","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2020 Expedition/Navigator vehicles equipped with satellite radio may exhibit a message in the RACM display indicating satellite no signal or satellite acquiring signal message instead of the channel number. This may be due to the software in the RACM. To correct this condition, follow the service Procedure to replace the RACM.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10203651-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10203651-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10203651","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}