{"nhtsa_id":10203441,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-11-08","date":"2021-10-05","document_id":"ITB21-022","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, QX50, AND QX80; INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION SERVICE INFORMATION Infiniti is providing a free infotainment software update, including Wireless Apple CarPlay®, until March 31, 2022. This upgrade will bring the vehicle’s infotainment software up to current production level, improve system overall performance, and enable wireless use of current Apple CarPlay® features. RETAILER RESPONSIBILITY It is the retailer’s responsibility to check SERVICE COMM using Service Comm I.D. PC839 for the status on each vehicle falling within the range of this client satisfaction initiative which for any reason enters the service department. If a vehicle subject to this client satisfaction activity was part of a retailer trade, the letter associated with that vehicle should be forwarded to the appropriate retailer for upgrade completion.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10203441-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10203441-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10203441","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"Q50","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_infiniti_q50","2021_infiniti_q50"]},{"make":"INFINITI","model":"Q60","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_infiniti_q60","2021_infiniti_q60"]},{"make":"INFINITI","model":"QX50","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_infiniti_qx50","2021_infiniti_qx50"]},{"make":"INFINITI","model":"QX80","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_infiniti_qx80","2021_infiniti_qx80"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}