{"nhtsa_id":10203044,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-11-05","date":"2021-10-18","document_id":"2064779/1","mfr_campaign":null,"replaces":null,"component":"SUSPENSION; STRUCTURE","mfr_system":null,"summary":"Customer statement: Creaking/squeak noise from the front suspension. Workshop findings: Defective upper inner lever bush. Technical background Verify that the customer complaint matches the sound file within the Bentley Hub Reference TPI Transaction number 2064779/-. The noise present in the sound file is caused by defective upper inner lever bush/bushes, the noise can appear in the following possible scenario. -When the vehicle is moved with steering input over uneven surfaces (for e.g. a ramp or speed bump). If the customer complaint occurs in any of the above circumstances and the noise can be clearly assigned to the noise within the sound file Refer to the instructions within the Measure section of this TPI. VERY IMPORTANT NOTE FOR HYBRID VEHICLES: -Hybrid vehicles use a High voltage system and MUST only be worked on by suitably qualified personnel. -Please ensure all guidelines within the repair manual are strictly followed before and whilst conducting any work on vehicles with a High voltage system","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10203044-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10203044-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10203044","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2017,"year_to":2022,"match":"exact","vehicle_ids":["2017_bentley_bentayga","2018_bentley_bentayga","2019_bentley_bentayga","2020_bentley_bentayga","2021_bentley_bentayga","2022_bentley_bentayga"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}