{"nhtsa_id":10202708,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-11-02","date":"2021-10-13","document_id":"TSB 21-2347","mfr_campaign":null,"replaces":null,"component":"ENGINE; EQUIPMENT; POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. To correct the condition, follow the Service Procedure steps to replace the flexplate, transmission fluid pump, and torque converter.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10202708-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10202708-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10202708","components":[{"id":"engine","name":"Engine","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"FUSION","year_from":2015,"year_to":2020,"match":"exact","vehicle_ids":["2015_ford_fusion","2016_ford_fusion","2017_ford_fusion","2018_ford_fusion","2019_ford_fusion","2020_ford_fusion"]},{"make":"FORD","model":"FUSION ENERGI","year_from":2015,"year_to":2020,"match":"base","vehicle_ids":["2015_ford_fusion","2016_ford_fusion","2017_ford_fusion","2018_ford_fusion","2019_ford_fusion","2020_ford_fusion"]},{"make":"FORD","model":"FUSION HYBRID","year_from":2015,"year_to":2020,"match":"base","vehicle_ids":["2015_ford_fusion","2016_ford_fusion","2017_ford_fusion","2018_ford_fusion","2019_ford_fusion","2020_ford_fusion"]},{"make":"LINCOLN","model":"MKZ","year_from":2015,"year_to":2020,"match":"exact","vehicle_ids":["2015_lincoln_mkz","2016_lincoln_mkz","2017_lincoln_mkz","2018_lincoln_mkz","2019_lincoln_mkz","2020_lincoln_mkz"]},{"make":"LINCOLN","model":"MKZ HYBRID","year_from":2015,"year_to":2020,"match":"base","vehicle_ids":["2015_lincoln_mkz","2016_lincoln_mkz","2017_lincoln_mkz","2018_lincoln_mkz","2019_lincoln_mkz","2020_lincoln_mkz"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}