{"nhtsa_id":10202343,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-10-21","date":"2021-10-15","document_id":"CSR 525","mfr_campaign":null,"replaces":null,"component":"STRUCTURE","mfr_system":null,"summary":"Altec is notifying our customers with certain aerial devices that Ford has issued a customer satisfaction campaign for certain 2017 through 2020 model year F550 vehicles equipped with a Payload Plus Upgrade Package. Every affected unit is eligible to have the frame rail service kit installed by your authorized Ford dealer. Refer to the attached communication from Ford for information on authorized Ford dealers that can perform this work. The Ford kit installation has an expiration date of October 31, 2022. Ford encourages you to have this work performed as soon as possible. Altec is not able to install the frame rail service kit.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10202343-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10202343-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10202343","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"ALTEC","model":"AERIAL DEVICE","year_from":2017,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}