{"nhtsa_id":10201778,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-10-02","date":"2021-09-08","document_id":"SSPC7a","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN:AUTOMATIC TRANSMISSION; EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"SSPC7 - SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE: Repair Outline and Important Notes: Reprogram the telematics communications unit with an USB stick. You must use MDARS after USB programming to check for DTC and sending ODR data. New information has been added to SSPC7 repair documents. Discard all other documents and print these documents out. DRW41 repaired vehicles will not need SSPC7 completed. Unrepaired DRW41 vehicles have been moved to SSPC7. You must check DRW41 status prior to repair in Warranty Vehicle Inquiry. Open status, perform SSPC7. Closed status, return vehicle to stock or customer after confirming CV signal strength. Unsubmitted DRW41 claims with repair dates of August 2 or later must be submitted with SSPC7 claim information. Warranty Operations will be deleting DRW41 VINs in open status over the next few days. SSPC7 must be performed prior to delivery and is subject to the New Car Ready process","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201778-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201778-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10201778","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"automatic-transmission","name":"Automatic transmission","parent":"powertrain"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_cx-30"]},{"make":"MAZDA","model":"CX-5","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}