{"nhtsa_id":10201606,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-09-28","date":"2021-09-27","document_id":"SSM 50154","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Some 2018-2020 Expedition/Navigator, 2015-2020 F150 and 2017-2020 F-Super Duty vehicles equipped with power running boards (PRB) may exhibit a condition where the PRBs are disabled, changing the feature menu setting from Auto to Off mode in the instrumental panel cluster (IPC), DTC U3003:16 stored in the running board control module (RBM) and with or without an illuminated charging system indicator lamp. This may be due to a low battery voltage event or a fully discharged battery. To correct this condition, inspect the charging system and correct the low battery voltage event. Refer to Workshop Manual (WSM), Section 501-08 > Diagnosis and Testing. Configure the PRB system mode from Off to Auto mode in the Advance Settings of the IPC. Refer to the Owner's Manual > Power Running Boards.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201606-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201606-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10201606","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":["U3003"],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_ford_expedition","2019_ford_expedition","2020_ford_expedition"]},{"make":"FORD","model":"F-150","year_from":2015,"year_to":2020,"match":"exact","vehicle_ids":["2015_ford_f-150","2016_ford_f-150","2017_ford_f-150","2018_ford_f-150","2019_ford_f-150","2020_ford_f-150"]},{"make":"FORD","model":"F-250 SD","year_from":2017,"year_to":2020,"match":"base","vehicle_ids":["2017_ford_f-250","2018_ford_f-250","2019_ford_f-250","2020_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2017,"year_to":2020,"match":"base","vehicle_ids":["2017_ford_f-350","2018_ford_f-350","2019_ford_f-350","2020_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2017,"year_to":2020,"match":"base","vehicle_ids":["2017_ford_f-450","2018_ford_f-450","2019_ford_f-450","2020_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2017,"year_to":2020,"match":"base","vehicle_ids":["2017_ford_f-550","2018_ford_f-550","2019_ford_f-550","2020_ford_f-550"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_lincoln_navigator","2019_lincoln_navigator","2020_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}