{"nhtsa_id":10201604,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-09-28","date":"2021-09-24","document_id":"SSM 50151","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2020-2021 Explorer/Aviator Hybrids, 2021 Corsair Hybrid, 2021 F-150 PowerBoost, and 2021 Mustang Mach-E vehicles may exhibit a no-start with a Stop Safely Now warning message in the instrument panel cluster (IPC). The vehicle may have one or more of the following DTCs P0A23, P0A6F, P0A72, P0A75, P0A71, P0A74, P0A77, P0DFA, P06B1, P0A47, P1A0E set by the secondary on-board diagnostic module C (SOBDMC) or secondary on-board diagnostic module B (SOBDMB). This may be due to a drop in the 12-volt circuit. These DTCs will often occur at vehicle key-on and may be difficult to reproduce. Before replacement of the SOBDMC or SOBDMB, diagnose any low voltage DTCs (P0562, U3003) in other modules in the 12V system. If low voltage (less than 10V) is observed in these DTCs snapshot, diagnose the 12v system first. Refer to Workshop Manual (WSM), Section 418-00.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201604-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201604-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10201604","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["P0562","P06B1","P0A23","P0A47","P0A6F","P0A71","P0A72","P0A74","P0A75","P0A77","P0DFA","P1A0E","U3003"],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ford_escape","2021_ford_escape"]},{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer"]},{"make":"FORD","model":"F-150","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ford_f-150"]},{"make":"FORD","model":"MUSTANG MACH E","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ford_mustang-mach-e"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_lincoln_aviator","2021_lincoln_aviator"]},{"make":"LINCOLN","model":"CORSAIR","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_lincoln_corsair"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}