{"nhtsa_id":10201368,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-09-13","date":"2021-07-09","document_id":"T-SB-0053-21","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"TSB: Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation. ?Screen freezing. ?Intermittent rebooting. ?Abnormal clock operation. ?Abnormal Apple CarPlay® operation. ?Echoing during Apple CarPlay® phone call. ?Abnormal Pandora® operation after answering WhatsApp phone call. ?Alexa® app inoperative when using iOS devices. Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation. ?Screen freezing. ?Intermittent rebooting. ?Abnormal clock operation. ?Abnormal Apple CarPlay® operation. ?Echoing during Apple CarPlay® phone call. ?Abnormal Pandora® operation after answering WhatsApp phone call. ?Alexa® app inoperative when using iOS devices. Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1050) or Premium Audio (version 1050) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting. ?Pixelated screen during phone calls when using Apple CarPlay®. Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Premium Audio (navigation version 1030 or 1040) or earlier may exhibit one or more of the following conditions: ?Navigation expiration pop-up that is more than a year in the future. ?Destination ETA calculation does not account for time zone change or daylight-saving time.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201368-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201368-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10201368","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"CAMRY","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_toyota_camry","2019_toyota_camry"]},{"make":"TOYOTA","model":"CAMRY HYBRID","year_from":2018,"year_to":2019,"match":"base","vehicle_ids":["2018_toyota_camry","2019_toyota_camry"]},{"make":"TOYOTA","model":"SIENNA","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_toyota_sienna","2019_toyota_sienna","2020_toyota_sienna"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}