{"nhtsa_id":10201301,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-09-13","date":"2021-07-27","document_id":"L-SB-0021-19 Rev","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"TSB: Some 2019 ? 2020 model year Lexus vehicles equipped with Pioneer Audio (version earlier than 1102) may exhibit one or more of the following conditions: ?Black CarPlay® Display from Pioneer Audio. ?Low volume from CarPlay® FaceTime audio calls. Some 2019 model year Lexus vehicles equipped with Pioneer Audio (version earlier than 1007) may exhibit one or more of the following conditions: ?Delayed mute operation during hands-free operation. ?XM ?No Signal? message displayed. ?Spanish translation correction. ?Voice Recognition is not canceled when receiving a call during VR operation. ?Music information does not appear. ?Automatic navigation re-routing does not occur. ?Update message does not appear via DCM. ?Cursor missing after pushing the Map button. Updated software is now available to address these conditions. Follow the Software Update Procedure in this bulletin to install the latest software version.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201301-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201301-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10201301","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LEXUS","model":"ES HYBRID","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"ES350","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"NX HYBRID","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"NX300","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RC 300","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RC 350","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RC F","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"UX HYBRID","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"UX200","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}