{"nhtsa_id":10201022,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-09-04","date":"2021-08-19","document_id":"SSM 50058","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"2017-2020 F-150 vehicles equipped with a 3.5L engine and a 10R80 transmission may experience an error message while performing Transmission Characterization/Solenoid IDN with IDS v122.05 or v122.06 stating \"Unable To Communicate With The Module\". This is due to an issue with the Transmission Characterization/Solenoid IDN tool in IDS v122.05 and v122.06. To resolve the issue, uninstall IDS from the computer. Then, run the IDS clean up utility tool, located on PTS > Rotunda Tab > Diagnostic Tool Support > IDS Support > IDS troubleshooting guide. Next, install IDS v123.01 (123_FULL) and retry the Transmission Characterization/Solenoid IDN tool using IDS level v123.01.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201022-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10201022-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10201022","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_ford_f-150","2018_ford_f-150","2019_ford_f-150","2020_ford_f-150"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}