{"nhtsa_id":10200759,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-09-02","date":"2021-08-17","document_id":"TSB 21-2271","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2020 and 2021 Escape Hybrid vehicles built on or before 19-Jul-2021 may exhibit a rattle/buzz originating in the right rear quarter area. This may be due to the pedestrian alert control module (PACM) internal connector vibrating against the metal housing when subjected to audio frequencies between 50 and 60 Hz. To correct the condition, follow the Service Procedure to insulate the connector.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10200759-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10200759-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10200759","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE HYBRID","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_ford_escape","2021_ford_escape"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}