{"nhtsa_id":10199751,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-08-03","date":"2021-07-28","document_id":"ATI&07282021903","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Civics & CR-Vs with a customer complaint of the audio screen turning black, blank or inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10199751-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10199751-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10199751","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"CIVIC","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_honda_civic","2020_honda_civic"]},{"make":"HONDA","model":"CR-V","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_honda_cr-v","2020_honda_cr-v"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}