{"nhtsa_id":10199643,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-08-03","date":"2021-07-22","document_id":"DRW41","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"DRW41 - TELEMATICS COMMUNICATION UNIT (TCU) CONCERN - BATTERY DRAIN AND CONNECTED SERVICES. On certain subject 2021 MY CX-5 & CX-9 vehicles, a battery drain concern could occur due to the Telematics Communication Unit (TCU) not going to sleep. In addition, some vehicles were repaired under the cancelled campaign SSPC6, which caused Connected Services to no longer work. This Dealer Rework will repair all concerns to ensure the battery drain concern does not occur and restores Connected Services, if disabled from a prior software update. All Mazda dealers will update the subject vehicles with improved TCU software. This campaign will be expanded to include additional Mazda3 and CX-30 vehicles at a later date, please watch for additional announcements.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10199643-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10199643-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10199643","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_cx-9"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}