{"nhtsa_id":10199246,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-07-19","date":"2021-05-21","document_id":"20NA106","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION; ELECTRICAL SYSTEM","mfr_system":null,"summary":"This service bulletin provides repair information to correct a customer concern of Unable to Change Camera View, Stuck in Rear Camera View, or Video Processing Module (VPM) not Responding.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10199246-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10199246-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10199246","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"CT5","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_cadillac_ct5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}