{"nhtsa_id":10198633,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-07-02","date":"2021-06-08","document_id":"SSM 49868","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Some 2020-2021 Explorer vehicles may exhibit a lack of heat from the passenger side of the vehicle when using the climate control. When diagnosing for insufficient, erratic or no heat from passenger side floor vents, first perform pinpoint test (PPT) K.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10198633-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10198633-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10198633","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}