{"nhtsa_id":10198615,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-07-01","date":"2021-06-14","document_id":"21B36","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2021 Mustang Mach-E vehicles may exhibit Bluetooth disconnection when the customer is using Phone as a Key to unlock or start their vehicle. The customer can still unlock and/or start their vehicle using the key FOB. The customer can also unlock their vehicle using FordPass or the keypad code on the door, and they can start their vehicle using the Back Up Start passcode feature, if configured.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10198615-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10198615-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10198615","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"redundant MACH E","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}