{"nhtsa_id":10198104,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-06-21","date":"2021-05-03","document_id":"T-SB-0025-21","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Album art inoperative. ?Pause function intermittently inoperative in CD mode. ?Intermittent DTC B15FE present. ?Abnormal energy flow screen appearance on Hybrid models. ?Abnormal phone call operation during Apple CarPlay®. ??No Information? displayed in Information Screen. ?No audio after voice guidance in Android Auto. ?Abnormal charging scheduling operation on RAV4 Prime models. ?Abnormal XM operation when using Apple CarPlay®. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software version.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10198104-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10198104-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10198104","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":["B15FE"],"topics":[],"vehicles":[{"make":"TOYOTA","model":"4RUNNER","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_toyota_4runner","2021_toyota_4runner"]},{"make":"TOYOTA","model":"AVALON","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_toyota_avalon"]},{"make":"TOYOTA","model":"AVALON HYBRID","year_from":2021,"year_to":2021,"match":"base","vehicle_ids":["2021_toyota_avalon"]},{"make":"TOYOTA","model":"C-HR","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_toyota_c-hr","2021_toyota_c-hr"]},{"make":"TOYOTA","model":"CAMRY","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_toyota_camry","2021_toyota_camry"]},{"make":"TOYOTA","model":"CAMRY HYBRID","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_toyota_camry","2021_toyota_camry"]},{"make":"TOYOTA","model":"COROLLA","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_toyota_corolla"]},{"make":"TOYOTA","model":"COROLLA HATCHBACK","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_toyota_corolla","2021_toyota_corolla"]},{"make":"TOYOTA","model":"COROLLA HYBRID","year_from":2021,"year_to":2021,"match":"base","vehicle_ids":["2021_toyota_corolla"]},{"make":"TOYOTA","model":"HIGHLANDER","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_toyota_highlander","2021_toyota_highlander"]},{"make":"TOYOTA","model":"HIGHLANDER HYBRID","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_toyota_highlander","2021_toyota_highlander"]},{"make":"TOYOTA","model":"PRIUS","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_toyota_prius"]},{"make":"TOYOTA","model":"RAV4","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_toyota_rav4","2021_toyota_rav4"]},{"make":"TOYOTA","model":"RAV4 HYBRID","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_toyota_rav4","2021_toyota_rav4"]},{"make":"TOYOTA","model":"RAV4 PRIME","year_from":2021,"year_to":2021,"match":"base","vehicle_ids":["2021_toyota_rav4"]},{"make":"TOYOTA","model":"TACOMA","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_toyota_tacoma","2021_toyota_tacoma"]},{"make":"TOYOTA","model":"TUNDRA","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_toyota_tundra","2021_toyota_tundra"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}