{"nhtsa_id":10196805,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-06-10","date":"2021-04-14","document_id":"SB 21-350 (B)","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"This Service Bulletin provides instructions on how to perform the required update of the Cortex Controller on all 2018+ Half/Pack, 2018+ Half/Pack (featuring Odyssey Controls, and 2020 LowRider units with a published delivery date before February 1, 2021. This controller update improves data reliability for Connected Collections and corrects a boot up problem that some Cortex Controllers experience in cold weather.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10196805-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10196805-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10196805","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HEIL","model":"AJB9-1040 HYBRID","year_from":2018,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}