{"nhtsa_id":10196580,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-06-10","date":"2021-05-05","document_id":"21-BE-008H","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Certain vehicles may experience 504 Time Out errors when using the Blue Link Mobile App. When asked to provide Modem Information (IMEI/USIM), the Head Unit (HU) displays all zeros. This bulletin describes the procedure to update the Head Unit Software to correct this condition.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10196580-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10196580-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10196580","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HYUNDAI","model":"SANTA FE","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_hyundai_santa-fe","2019_hyundai_santa-fe"]},{"make":"HYUNDAI","model":"SONATA","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_hyundai_sonata","2019_hyundai_sonata"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}