{"nhtsa_id":10195335,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-06-07","date":"2021-05-05","document_id":"NAS21.05.005","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"When attempting to sign-in to an InControl© account on the PIVI system, an 'Unable to Connect (401)' or 'Unable to Connect (015)' error message may be displayed on the touchscreen.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10195335-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10195335-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10195335","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JAGUAR","model":"XE","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_jaguar_xe"]},{"make":"JAGUAR","model":"XF","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_jaguar_xf"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}