{"nhtsa_id":10195025,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-06-04","date":"2021-05-24","document_id":"2063410/1","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings: Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background: Refer to the Measure section regarding any Infotainment Main unit (5F / J794) fault finding/diagnosis","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10195025-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10195025-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10195025","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2017,"year_to":2021,"match":"exact","vehicle_ids":["2017_bentley_bentayga","2018_bentley_bentayga","2019_bentley_bentayga","2020_bentley_bentayga","2021_bentley_bentayga"]},{"make":"BENTLEY","model":"CONTINENTAL GT","year_from":2018,"year_to":2021,"match":"base","vehicle_ids":["2018_bentley_continental","2019_bentley_continental","2020_bentley_continental","2021_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT CABRIO","year_from":2019,"year_to":2021,"match":"base","vehicle_ids":["2019_bentley_continental","2020_bentley_continental","2021_bentley_continental"]},{"make":"BENTLEY","model":"FLYING SPUR","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_bentley_flying-spur","2021_bentley_flying-spur"]},{"make":"BENTLEY","model":"MULSANNE","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bentley_mulsanne","2018_bentley_mulsanne","2019_bentley_mulsanne","2020_bentley_mulsanne"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}