{"nhtsa_id":10194434,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-06-03","date":"2021-05-18","document_id":"TSB 21-2152","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10194434-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10194434-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10194434","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ford_c-max","2014_ford_c-max","2015_ford_c-max","2016_ford_c-max","2017_ford_c-max","2018_ford_c-max"]},{"make":"FORD","model":"EDGE","year_from":2015,"year_to":2018,"match":"exact","vehicle_ids":["2015_ford_edge","2016_ford_edge","2017_ford_edge","2018_ford_edge"]},{"make":"FORD","model":"ESCAPE","year_from":2014,"year_to":2019,"match":"exact","vehicle_ids":["2014_ford_escape","2015_ford_escape","2016_ford_escape","2017_ford_escape","2018_ford_escape","2019_ford_escape"]},{"make":"FORD","model":"FUSION","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_ford_fusion","2014_ford_fusion","2015_ford_fusion","2016_ford_fusion"]},{"make":"FORD","model":"FUSION ENERGI","year_from":2013,"year_to":2016,"match":"base","vehicle_ids":["2013_ford_fusion","2014_ford_fusion","2015_ford_fusion","2016_ford_fusion"]},{"make":"FORD","model":"FUSION HYBRID","year_from":2013,"year_to":2016,"match":"base","vehicle_ids":["2013_ford_fusion","2014_ford_fusion","2015_ford_fusion","2016_ford_fusion"]},{"make":"FORD","model":"TRANSIT CONNECT","year_from":2013,"year_to":2021,"match":"exact","vehicle_ids":["2013_ford_transit-connect","2014_ford_transit-connect","2015_ford_transit-connect","2016_ford_transit-connect","2017_ford_transit-connect","2018_ford_transit-connect","2019_ford_transit-connect","2020_ford_transit-connect","2021_ford_transit-connect"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}