{"nhtsa_id":10193385,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-05-17","date":"2021-04-07","document_id":"VZC2021-003","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:SOFTWARE","mfr_system":null,"summary":"Verizon website landing page providing information to customers regarding the interruption of location services in Hum VT 750 devices. Website addresses frequently asked questions (FAQ), including how customers can identify if their Hum device is affected and how Verizon plans to resolve the issue. Verizon has developed a software update that will automatically push to Hum VT 750 devices to restore functionality of vehicle location services. Customers will be provided a free replacement device upon request. Verizon can be contacted to address any customer questions or to facilitate device replacement.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10193385-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10193385-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10193385","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"VERIZON","model":"HUM","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}