{"nhtsa_id":10193025,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-05-12","date":"2016-01-22","document_id":"JK4-14-064","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY","mfr_system":null,"summary":"Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The software controlling the IMA battery on your vehicle incorrectly maintains the battery and, over time, the battery develops a memory effect that appears as a reduction in battery capacity. If the software is not updated, it is likely that the vehicle may set a code falsely indicating a deterioration of the battery pack, or the battery level gauge may suddenly drop to empty and start charging unnecessarily.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10193025-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10193025-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10193025","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"battery","name":"12-volt battery","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"CR-Z","year_from":2011,"year_to":2012,"match":"exact","vehicle_ids":["2011_honda_cr-z","2012_honda_cr-z"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}