{"nhtsa_id":10192414,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-05-10","date":"2014-08-01","document_id":"ITB14037","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"IF YOU CONFIRM: A delay or harsh engagement into reverse is present. ACTION: 1. Refer to step 20 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2 If this bulletin applies, reprogram the EV/HEV (Hybrid Power Control Module) and the TCM (Transmission Control Module). Please see this bulletin for further details.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10192414-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10192414-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10192414","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"M","year_from":2012,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"INFINITI","model":"M35 HYBRID","year_from":2012,"year_to":2013,"match":"base","vehicle_ids":["2012_infiniti_m35h","2013_infiniti_m35h"]},{"make":"INFINITI","model":"M37 HYBRID","year_from":2012,"year_to":2013,"match":"base","vehicle_ids":["2012_infiniti_m37","2013_infiniti_m37"]},{"make":"INFINITI","model":"M56 HYBRID","year_from":2012,"year_to":2013,"match":"base","vehicle_ids":["2012_infiniti_m56","2013_infiniti_m56"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}