{"nhtsa_id":10192372,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-05-10","date":"2014-05-21","document_id":"NTB13017B","mfr_campaign":null,"replaces":null,"component":"STEERING; ELECTRICAL SYSTEM; POWER TRAIN","mfr_system":null,"summary":"IF YOU CONFIRM: The customer is experiencing a noise coming from the passenger side engine compartment and The source of the noise is confirmed to be the Hydraulic Electric Power Steering (H-EPS) and The noise is louder than the normal operational noise of the H-EPS. Notes: - Some operational noise from the front of the vehicle generated by the H-EPS is normal when the steering wheel is operated. - Comparing the incident vehicle to a \"known good vehicle\" will help determine if the H-EPS noise is louder than normal. ACTION: Refer to the Repair Flow Chart on page 2. See this bulletin for further detail.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10192372-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10192372-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10192372","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"steering","name":"Steering","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"NISSAN","model":"ALTIMA","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_nissan_altima","2014_nissan_altima"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}