{"nhtsa_id":10192283,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-05-10","date":"2013-12-11","document_id":"ITB13052","mfr_campaign":null,"replaces":null,"component":"ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM","mfr_system":null,"summary":"SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device (e.g. aftermarket alarm system) is transmitting at the same time as an I-Key, it can interfere with the I-Key signals being received by the BCM. If there is interference with I-Key signals, the following symptoms may occur: - The I-Key is not detected, causing: - The engine to not start (no response when the Stop/Start button is pressed) - \"I-Key System Error\" displayed in the instrument cluster - \"No I-Key Detected\" displayed in the instrument cluster - Intermittent operation of the buttons on the remote (Key FOB). - Intermittent operation of the door request switches. If a vehicle has experienced the above symptoms, or a customer has reported the above symptoms, refer to Supplemental Diagnosis / Information in this bulletin. See this bulletin for further detail.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10192283-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10192283-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10192283","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"JX","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"INFINITI","model":"M45","year_from":2011,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"INFINITI","model":"Q70","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_infiniti_q70"]},{"make":"INFINITI","model":"QX56","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_infiniti_qx56","2012_infiniti_qx56","2013_infiniti_qx56"]},{"make":"INFINITI","model":"QX60","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_infiniti_qx60"]},{"make":"INFINITI","model":"QX80","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_infiniti_qx80"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}