{"nhtsa_id":10192127,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-05-10","date":"2013-02-15","document_id":"NTB11012B","mfr_campaign":null,"replaces":null,"component":"STRUCTURE","mfr_system":null,"summary":"SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10192127-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10192127-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10192127","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"NISSAN","model":"350Z","year_from":2007,"year_to":2009,"match":"exact","vehicle_ids":["2007_nissan_350z","2008_nissan_350z","2009_nissan_350z"]},{"make":"NISSAN","model":"370Z","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_nissan_370z","2010_nissan_370z","2011_nissan_370z","2012_nissan_370z","2013_nissan_370z"]},{"make":"NISSAN","model":"ALTIMA","year_from":2007,"year_to":2013,"match":"exact","vehicle_ids":["2007_nissan_altima","2008_nissan_altima","2009_nissan_altima","2010_nissan_altima","2011_nissan_altima","2012_nissan_altima","2013_nissan_altima"]},{"make":"NISSAN","model":"ARMADA","year_from":2007,"year_to":2013,"match":"exact","vehicle_ids":["2007_nissan_armada","2008_nissan_armada","2009_nissan_armada","2010_nissan_armada","2011_nissan_armada","2012_nissan_armada","2013_nissan_armada"]},{"make":"NISSAN","model":"CUBE","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_nissan_cube","2010_nissan_cube","2011_nissan_cube","2012_nissan_cube","2013_nissan_cube"]},{"make":"NISSAN","model":"FRONTIER","year_from":2007,"year_to":2013,"match":"exact","vehicle_ids":["2007_nissan_frontier","2008_nissan_frontier","2009_nissan_frontier","2010_nissan_frontier","2011_nissan_frontier","2012_nissan_frontier","2013_nissan_frontier"]},{"make":"NISSAN","model":"GT-R","year_from":2009,"year_to":2014,"match":"exact","vehicle_ids":["2009_nissan_gt-r","2010_nissan_gt-r","2011_nissan_gt-r","2012_nissan_gt-r","2013_nissan_gt-r","2014_nissan_gt-r"]},{"make":"NISSAN","model":"JUKE","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_nissan_juke","2012_nissan_juke","2013_nissan_juke"]},{"make":"NISSAN","model":"LEAF","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_nissan_leaf","2012_nissan_leaf","2013_nissan_leaf"]},{"make":"NISSAN","model":"MAXIMA","year_from":2007,"year_to":2013,"match":"exact","vehicle_ids":["2007_nissan_maxima","2008_nissan_maxima","2009_nissan_maxima","2010_nissan_maxima","2011_nissan_maxima","2012_nissan_maxima","2013_nissan_maxima"]},{"make":"NISSAN","model":"MURANO","year_from":2007,"year_to":2007,"match":"exact","vehicle_ids":["2007_nissan_murano"]},{"make":"NISSAN","model":"MURANO","year_from":2009,"year_to":2014,"match":"exact","vehicle_ids":["2009_nissan_murano","2010_nissan_murano","2011_nissan_murano","2012_nissan_murano","2013_nissan_murano","2014_nissan_murano"]},{"make":"NISSAN","model":"NV","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_nissan_nv","2013_nissan_nv"]},{"make":"NISSAN","model":"PATHFINDER","year_from":2007,"year_to":2013,"match":"exact","vehicle_ids":["2007_nissan_pathfinder","2008_nissan_pathfinder","2009_nissan_pathfinder","2010_nissan_pathfinder","2011_nissan_pathfinder","2012_nissan_pathfinder","2013_nissan_pathfinder"]},{"make":"NISSAN","model":"QUEST","year_from":2007,"year_to":2009,"match":"exact","vehicle_ids":["2007_nissan_quest","2008_nissan_quest","2009_nissan_quest"]},{"make":"NISSAN","model":"QUEST","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_nissan_quest","2012_nissan_quest","2013_nissan_quest"]},{"make":"NISSAN","model":"ROGUE","year_from":2008,"year_to":2013,"match":"exact","vehicle_ids":["2008_nissan_rogue","2009_nissan_rogue","2010_nissan_rogue","2011_nissan_rogue","2012_nissan_rogue","2013_nissan_rogue"]},{"make":"NISSAN","model":"SENTRA","year_from":2007,"year_to":2013,"match":"exact","vehicle_ids":["2007_nissan_sentra","2008_nissan_sentra","2009_nissan_sentra","2010_nissan_sentra","2011_nissan_sentra","2012_nissan_sentra","2013_nissan_sentra"]},{"make":"NISSAN","model":"TITAN","year_from":2007,"year_to":2013,"match":"exact","vehicle_ids":["2007_nissan_titan","2008_nissan_titan","2009_nissan_titan","2010_nissan_titan","2011_nissan_titan","2012_nissan_titan","2013_nissan_titan"]},{"make":"NISSAN","model":"VERSA","year_from":2007,"year_to":2013,"match":"exact","vehicle_ids":["2007_nissan_versa","2008_nissan_versa","2009_nissan_versa","2010_nissan_versa","2011_nissan_versa","2012_nissan_versa","2013_nissan_versa"]},{"make":"NISSAN","model":"XTERRA","year_from":2007,"year_to":2013,"match":"exact","vehicle_ids":["2007_nissan_xterra","2008_nissan_xterra","2009_nissan_xterra","2010_nissan_xterra","2011_nissan_xterra","2012_nissan_xterra","2013_nissan_xterra"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}