{"nhtsa_id":10192095,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-05-10","date":"2012-12-19","document_id":"NTB12106A","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"IF YOU CONFIRM The customer has experienced or is experiencing, while using the hands-free phone, people on the other end of a phone call cannot hear them. The customer's experience may include: Voice is choppy or cuts-out, sounds distant, sounds as if speaking through a tunnel, sounds like it is under water. ACTION 1. Replace the TEL Adaptor Unit. 2. Replace the microphone and the map lamp finisher. - For Juke, replace the microphone and microphone finisher. See this bulletin for further detail.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10192095-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10192095-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10192095","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"NISSAN","model":"370Z","year_from":2010,"year_to":2013,"match":"exact","vehicle_ids":["2010_nissan_370z","2011_nissan_370z","2012_nissan_370z","2013_nissan_370z"]},{"make":"NISSAN","model":"JUKE","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_nissan_juke","2012_nissan_juke","2013_nissan_juke"]},{"make":"NISSAN","model":"MURANO","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_nissan_murano","2012_nissan_murano","2013_nissan_murano"]},{"make":"NISSAN","model":"ROGUE","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_nissan_rogue","2012_nissan_rogue","2013_nissan_rogue"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}