{"nhtsa_id":10192072,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-05-10","date":"2012-11-14","document_id":"ITB12064A","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"IF YOU CONFIRM: If the customer reports or has previously reported: - Harsher than expected down shifts when coasting to a stop - Hesitation/lag when accelerating after coasting - Hesitation/lag or harsher than expected down shifts when coming to a stop and accelerating again (rolling stop) - Engine rev matching during moderate to heavy braking ACTION: 1. Confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM and TCM. See this bulletin for further detail.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10192072-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10192072-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10192072","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"EX35","year_from":2011,"year_to":2011,"match":"exact","vehicle_ids":["2011_infiniti_ex35"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}