{"nhtsa_id":10192069,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-05-10","date":"2012-11-14","document_id":"ITB12021B","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"IF YOU CONFIRM If the customer reports or has previously reported: Harsher than expected down shifts when coasting to a stop. Hesitation/lag when accelerating after coasting. Hesitation/lag or harsher than expected down shifts when coming to a stop and accelerating again (rolling stop). Engine rev matching during moderate to heavy braking. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM and TCM. See this bulletin for further detail.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10192069-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10192069-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10192069","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"M","year_from":2012,"year_to":2012,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}