{"nhtsa_id":10191545,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-06-02","date":"2021-05-03","document_id":"511324","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Mercedes-Benz AG (\"MBAG\"), the manufacturer of Sprinter vans, has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2019 - 2020 Mercedes-Benz Sprinter vehicles. MBAG has determined that on certain Mercedes-Benz Sprinter vehicles, the software design of the communication module may fail to communicate the correct vehicle's location for the emergency call system (\"eCall\") in the event of a crash. Depending on the crash scenario, a temporary drop in the on-board electrical voltage system may occur.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10191545-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10191545-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10191545","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"COACHMEN","model":"GALLERIA","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"COACHMEN","model":"PRISM","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"DYNAMAX","model":"ISATA","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"FOREST RIVER","model":"BATTISTI","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"FOREST RIVER","model":"FORESTER","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"FOREST RIVER","model":"SUNSEEKER","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}