{"nhtsa_id":10191100,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-05-03","date":"2021-04-22","document_id":"SSM 49748","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Some 2020 EcoSport vehicles may exhibit a concern where the radio randomly seeks through FM stations when a Bluetooth device is connected and streaming audio. To resolve this condition, reflash the SYNC module with the latest software using the appropriate Ford diagnostic scan tool and Workshop Manual (WSM), Section 415-00 > General Procedures > SYNC Module APIMÙ Programming. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10191100-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10191100-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10191100","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ECOSPORT","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_ecosport"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}