{"nhtsa_id":10191011,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-04-28","date":"2014-01-01","document_id":"PI1152","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"HVAC Stuck in Defrost Mode, DTCs B0248, B0268 or B0408 Set Condition/Concern Some customers may comment that the HVAC system is stuck in the defrost mode. When checking the vehicle for DTCs, the HVAC control module may report B0248, B0268 or B0408 set as current. Once the DTC(s) are cleared, the air delivery mode can be changed. This condition may be due to an actuator over-traveling or intermittently binding, causing the DTC(s) to set.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10191011-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10191011-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10191011","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":["B0248","B0268","B0408"],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"MALIBU","year_from":2010,"year_to":2012,"match":"exact","vehicle_ids":["2010_chevrolet_malibu","2011_chevrolet_malibu","2012_chevrolet_malibu"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}