{"nhtsa_id":10190970,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-04-26","date":"2021-04-07","document_id":"SA-014-21c","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Some customers may complain about an infotainment reboot and the infotainment system recovers if the Navigation SD card is removed (see attached video). NOTE: This concern may be present on a 2019-2020 Mazda3 or a 2020 CX-30 after the customer updates the Navigation SD card map software using Mazda Toolbox.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190970-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190970-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10190970","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_mazda_cx-30","2021_mazda_cx-30"]},{"make":"MAZDA","model":"CX-5","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2019,"year_to":2021,"match":"exact","vehicle_ids":["2019_mazda_mazda3","2020_mazda_mazda3","2021_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}