{"nhtsa_id":10190780,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-04-26","date":"2021-03-24","document_id":"N202325460-01","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:SOFTWARE","mfr_system":null,"summary":"Service Update - On certain 2021 model year Cadillac Escalade vehicles, customers may notice a reduced catalog of in-vehicle apps available for download in the organic light-emitting diode (OLED) Infotainment System. Certain in-vehicle apps, including audio streaming apps, are not currently available on these Escalade vehicles due to an issue displaying album artwork. Dealers are to reprogram the radio.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190780-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190780-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10190780","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ESCALADE ESV","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_cadillac_escalade-esv"]},{"make":"CADILLAC","model":"ESCALADE NA","year_from":2021,"year_to":2021,"match":"base","vehicle_ids":["2021_cadillac_escalade"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}