{"nhtsa_id":10190739,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-04-26","date":"2021-03-31","document_id":"08-053-21","mfr_campaign":null,"replaces":null,"component":"VISIBILITY","mfr_system":null,"summary":"Mirror SOS and Assist Buttons Inoperative This bulletin involves replacing the headliner to correct an issue with a missing wiring harness secured to the headliner. Customers may experience the following: The SOS and Assist buttons on the rearview mirror do not work. If the vehicle does not have an active SiriusXM Guardian? subscription this feature will not activate. This repair is to have the SOS and Assist system working so when the subscription is active it will work properly.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190739-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190739-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10190739","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}