{"nhtsa_id":10190687,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-04-26","date":"2021-03-04","document_id":"23-011-21","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:TAILGATE","mfr_system":null,"summary":"Tailgate High Closing Effort This bulletin involves installing a tailgate pivot cup shim. The customer may comment that tailgate is difficult to open/close.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190687-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190687-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10190687","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ram_1500","2021_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}