{"nhtsa_id":10190553,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-04-28","date":"2021-04-19","document_id":"WP21-010","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Warranty Policy Letter for One Stop Supplier Extended Program - NorthStar Battery Coverage Updates. NorthStar (an EnerSys company) has been a supplier that allows the service network to use OWL to file claims when there is coverage on factory-installed components beyond DTNA's time and distance amounts. NorthStar requires battery testing, the accompanying results, and serial numbers.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190553-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190553-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10190553","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FCCC","model":"FCCC","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"FREIGHTLINER","model":"FREIGHTLINER","year_from":null,"year_to":null,"match":"exact","vehicle_ids":[]},{"make":"STERLING","model":"STERLING","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"THOMAS BUILT BUSES","model":"THOMAS BUILT BUSES","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"WESTERN STAR","model":"WESTERN STAR","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}