{"nhtsa_id":10190313,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-04-15","date":"2017-10-01","document_id":"17-NA-327","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY","mfr_system":null,"summary":"Information for Dead Battery Condition Some customers may comment on the following conditions: • Dead battery • Dead battery after car sits a couple days Cause This condition may be caused by the OnStar® module staying awake, drawing power from the battery. Correction Note: If the vehicle is towed to the dealer with a dead battery, it is highly unlikely that a battery draw will be verified once the battery is charged. Verify that the vehicle VIN is flagged in the Global Warranty Management / Investigate History (GWM/IVH). If the VIN is flagged, do a Blue Button Press from the vehicle and request a \"Re-configuration\" and operational evaluation.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10190313-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10190313-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10190313","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"battery","name":"12-volt battery","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ATS","year_from":2015,"year_to":2017,"match":"exact","vehicle_ids":["2015_cadillac_ats","2016_cadillac_ats","2017_cadillac_ats"]},{"make":"CADILLAC","model":"CTS","year_from":2015,"year_to":2017,"match":"exact","vehicle_ids":["2015_cadillac_cts","2016_cadillac_cts","2017_cadillac_cts"]},{"make":"CADILLAC","model":"ESCALADE","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_cadillac_escalade"]},{"make":"CHEVROLET","model":"CORVETTE","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chevrolet_corvette"]},{"make":"CHEVROLET","model":"SILVERADO 1500","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SUBURBAN","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chevrolet_suburban"]},{"make":"CHEVROLET","model":"TAHOE","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chevrolet_tahoe"]},{"make":"GMC","model":"SIERRA 1500","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_gmc_sierra"]},{"make":"GMC","model":"YUKON","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_gmc_yukon"]},{"make":"GMC","model":"YUKON DENALI","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_gmc_yukon"]},{"make":"GMC","model":"YUKON DENALI XL","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_gmc_yukon"]},{"make":"GMC","model":"YUKON XL","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_gmc_yukon-xl"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}