{"nhtsa_id":10190309,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-04-15","date":"2017-10-01","document_id":"17-NA-320","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR; LATCHES/LOCKS/LINKAGES:DOORS:LOCK","mfr_system":null,"summary":"Condition Information on Outside Door Handle or Lock Cylinder Cover Loose, Falling Off Some customers may comment on any of the following: • Outside door handle loose. • Outside door handle pulls out of door. • Outside door handle fell off. • Outside door handle lock cylinder cover fell off. • Outside door handle lock cylinder cover loose. Cause The cause of the condition may be either of the following issues: 1. Door handle bracket fracture due to the door lock cylinder cover assembly not being fully seated during assembly. 2. Fastener not being torqued to proper specification.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10190309-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10190309-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10190309","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"ENCLAVE","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_buick_enclave"]},{"make":"BUICK","model":"ENVISION","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_buick_envision","2017_buick_envision","2018_buick_envision"]},{"make":"BUICK","model":"LACROSSE","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_buick_lacrosse","2018_buick_lacrosse"]},{"make":"CHEVROLET","model":"BOLT EV","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_chevrolet_bolt-ev","2018_chevrolet_bolt-ev"]},{"make":"CHEVROLET","model":"CRUZE","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_chevrolet_cruze","2017_chevrolet_cruze","2018_chevrolet_cruze"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}