{"nhtsa_id":10190302,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-04-15","date":"2021-04-05","document_id":"ONLZ9R04052021","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Owner Notification Letter - On some 2019-20 Passport/Pilot models, a loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from the audio system. There may also be a Network Loss message and/or display issues. For these vehicles that display any of the above symptoms, American Honda is extending the warranty for the MOST bus network connectors on these vehicles to 5 years or 60,000 miles from the original date of purchase, whichever comes first.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190302-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190302-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10190302","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"PASSPORT","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_honda_passport","2020_honda_passport"]},{"make":"HONDA","model":"PILOT","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_honda_pilot","2020_honda_pilot"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}