{"nhtsa_id":10190099,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-04-08","date":"2021-03-29","document_id":"2062035/3","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; VISIBILITY; STRUCTURE","mfr_system":null,"summary":"New Continental GT and GTC- Repeat window drop glass concerns. Customer statement / workshop findings: Incorrect operation of the drop door glass Workshop findings DTCs for window regulator motor no basic setting B148754 evident within any of the 4 door control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings Technical background: Confirm the following before proceeding: - A customer complaint of windows failing to close correctly with a loss of Basic Settings DTC is evident - The glass set is confirmed within specification as per Side glass to check procedure on Elsa Pro. A completed measurement table must be saved as this will be requested as evidence if a DISS query is raised - Window seals are checked and confirmed as no damage, splits or tears evident - Battery health condition must be confirmed as within specification, as per the applicable Elsa Pro Rep.Gr guidelines. Save an image of the battery printout should a DISS query needs to be raised Only proceed with the Measure section of this TPI once the above checks have been confirmed as within specification","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190099-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10190099-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10190099","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null}],"codes":["B1487"],"topics":[],"vehicles":[{"make":"BENTLEY","model":"CONTINENTAL GT","year_from":2018,"year_to":2021,"match":"base","vehicle_ids":["2018_bentley_continental","2019_bentley_continental","2020_bentley_continental","2021_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT CABRIO","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_bentley_continental","2020_bentley_continental"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}