{"nhtsa_id":10189911,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-04-06","date":"2021-03-27","document_id":"BBTS210303","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Tech Line Summary Article - Do you have a client with a complaint that their AT&T Hotspot has an error message? If they have an active AT&T data plan, but they get a message \"Service not supported\"; this is a known software bug. Please inform the client that an OTA update will be released soon to address this concern.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10189911-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10189911-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10189911","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"ACURA","model":"MDX","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_acura_mdx"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}