{"nhtsa_id":10189814,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-04-05","date":"2021-03-25","document_id":"02-005-21-3794","mfr_campaign":null,"replaces":null,"component":"SUSPENSION","mfr_system":null,"summary":"MAZDA SERVICE PROGRAM (MSP49), Certain CX-9 vehicles may experience a creaking/squeaking noise from the right rear suspension. The noise may occur while traveling at lower speeds or coming to a stop, or when starting from a stop. The noise can also be duplicated by gently bouncing the right rear suspension (i.e. simulating the movement of a passenger exiting the right rear door). The creaking noise may be caused by stick-slip between the upper spring seat rubber and the coil spring.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10189814-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10189814-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10189814","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-9","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_mazda_cx-9","2017_mazda_cx-9"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}